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Operations Management

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Topic updated on 02/15/2019 09:47am
  • The group of managerial affairs in connection with planning, organizing, leading and controlling of operational affairs of an organization is known as operations management.

Tasks of Operations management 

  • Production engineering
  • Production planning
  • Purchasing
  • Production controlling
  • Research & development

Importance of Research & development 

  • To upgrade the quality of product
  • To enhance the efficiency of the production process
  • To minimize the cost of production
  • To introduce new goods and services
  • To minimize the wastage
  • To satisfy the consumer in a better way

Transformation Process 

  • Conversion of inputs in to outputs is known as the transformation process.

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Production Methods
  • Production methods can be classified as follows:
    • Job production
    • Batch production
    • Flow production

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Operational Layout Planning
  • Planning of job/ work centres, materials, machines, equipments and supporting services etc in order to make an efficient process of production is known as the operational layout planning.

Importantance Layout plan 

  • Enhancing of efficiency in using materials and machines
  • Ability to get the maximum use of the space available
  • Ability to minimize the cost of using materials
  • Minimising the possible barriers in moving the materials and employees
  • Minimising the accidents
  • Easy to communicate, co-ordinate and supervise
  • Enhancing the moral of the employees

 Types of operational layout plans

  • Process layout
  • Product layout
  • Cellular layout
  • Fixed-position layout
Quality
  • The ability of a good or a service to satisfy the consumer needs and wants is known as quality.
  • The quality of a product is a collection of certain elements such as:
    • Proper functioning
    • Durability
    • Reliability
    • Matching with standard
    • Suitability
    • Safety

 Techniques used in Quality control

  • Quality assurance
  • Zero defects
  • Quality circles
  • Quality standards
  • Total quality management
  • Statistical process control

 

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