• Process of leading consists of three major functions:
  • Leadership
  • Motivation
  • Communication

The ability to influence the behaviour of an individual or a group with the purpose to achieve goals of a particular organization is meant by leadership.

Necessity Of Leadership 

• To get the contribution of all in order to reach the vision and the mission of the
  organization
• To motivate employees towards higher performance
• To co-ordinate and direct the activities of employees in various departments
• To maintain a proper communication system with various departments in the
  organization
• To control the affairs of the organization
• To assure self confidence and good mental wellbeing of subordinates

Two bases on which leadership styles can be categorized:

• According to the way leaders perform
  • Autocratic leader
  • Democratic leader
  • Laissez-faire leader
• According to the behavioural style of the leader
  • Task oriented leader
  • Employee oriented leader

 Leadership Qualities

• Self discipline
• Dedication
• Personality
• Intelligence
• Self confidence
• Physical and mental fitness
• Attractiveness
• Determination
• Ability to influence

Persuading the employees of an organization to get the work done with their utmost collaboration willingly and with an entire self satisfaction can be simply known as motivation.

Importance Of Motivation

• Ability to increase the employee productivity
• Creating good employer employee relationship
• Ability to get advantages from special skills of employees
• Ability to get the maximum use of resources available
• Ability to achieve goals and objectives of the institute
• Generating a satisfied team of employees

Motivation Methods

• Financial methods of motivation
  • Providing loan facilities
  • Granting bonuses
  • Providing the products of the organization at convenient prices
• Non-financial methods of motivation
  • Training employees
  • Promoting employees
  • Providing welfare facilities such as health care, housing, meals and uniforms
  • Job security
  • Establishment of an appropriate working environment
  • Getting the employee contribution in management affairs
  • Organizing picnic

• Exchanging information between two or more parties with clear understanding is known as communication.

Various Ways Of Communication

• Vertical communication
  • Top to bottom communication
  • Bottom to top communication
• Horizontal communication
• Formal communication
• Informal communication