Comparing the actual performance with planned performance, identifying the
variances if any and taking necessary actions to correct them can be said as controlling.
Steps Of Controlling
Establishment of standards
Measure the performance
Recognize deviations
Take corrective actions
Types Of Control
Feedforward control
Concurrent control
Feedback control
Importance Of Controlling
To ensure the quality of the product
To minimize the cost
To minimize the faults or bring them down to the zero level
To change according to the environmental changes
To evaluate the progress and correct the faults
To confirm that the performance of the organization is up to the expected
level