{"id":5081,"date":"2019-02-15T15:01:18","date_gmt":"2019-02-15T09:31:18","guid":{"rendered":"http:\/\/astan.lk\/al_virtualclassroom\/?p=5081"},"modified":"2019-02-16T11:47:03","modified_gmt":"2019-02-16T06:17:03","slug":"communication","status":"publish","type":"post","link":"https:\/\/astan.lk\/al_virtualclassroom\/communication\/","title":{"rendered":"Communication"},"content":{"rendered":"

Communication can be analyzed as sending information from one party to another party or\u00a0<\/em><\/strong>many parties, receiving information, understanding information and distributing them<\/em><\/strong>
\nCommunication is important for business activities in the following ways.<\/p>\n

Examples
\n\u2022 To exchange ideas between relevant parties in business transactions
\n\u2022 To maintain employer-employee relationship
\n\u2022 To promote marketing activities
\n\u2022 To manage human and physical resources well<\/p>\n

The communication process can be shown in a diagram as follows<\/p>\n

\"download\"<\/a>
\nThe following are the elements of a communication process<\/strong><\/p>\n

\u2022 Sender<\/p>\n

\u2022 Message<\/p>\n

\u2022 Mode<\/p>\n

\u2022 Receiver<\/p>\n

\u2022 Response<\/p>\n

\u2022 Feedback
\nCharacteristics of effective communication can be listed as follows<\/strong><\/p>\n

\u2022 Accuracy<\/p>\n

\u2022 Conciseness<\/p>\n

\u2022 Completeness<\/p>\n

\u2022 Clarity<\/p>\n

\u2022 Courtesy<\/p>\n

\u2022 Concreteness<\/p>\n

\u2022 Consideration<\/p>\n

\u2022 Cost effectiveness<\/p>\n

\u2022 Speed
\nThe following facts should be taken into consideration when preparing a message <\/strong><\/p>\n

\u2022 Nature of the message<\/p>\n

\u2022 Ability for receiver to understand<\/p>\n

\u2022 Completeness<\/p>\n

\u2022 Conciseness<\/p>\n

\u2022 Accuracy<\/p>\n

\u2022 Concreteness<\/p>\n

\u2022 Courtesy<\/p>\n

The following methods are used for communication <\/strong><\/p>\n

\u2022 Verbal method<\/p>\n

\u2022 Written method<\/p>\n

\u2022 Signals and symbols
\nThe following are examples of the ways communication takes place through different methods of communication<\/p>\n

\"fgt<\/a><\/p>\n

The external and internal communication methods that a business institution uses can be listed as follows.<\/strong><\/p>\n

\u00a0Internal <\/em><\/p>\n

\u2022 Notice board<\/p>\n

\u2022 Meetings<\/p>\n

\u2022 Intercom<\/p>\n

\u2022 Circulars<\/p>\n

\u2022 Letters<\/p>\n

\u2022 Memos<\/p>\n

\u2022 Reports
\nExternal<\/em><\/p>\n

\u2022 Telephones<\/p>\n

\u2022 External letters<\/p>\n

\u2022 External notices<\/p>\n

\u2022 Posters<\/p>\n

\u2022 Banners<\/p>\n

\u2022 Gazettes<\/p>\n

\u2022 News papers<\/p>\n

\u2022 Television<\/p>\n

\u2022 E-mail<\/p>\n

\u2022 Fax
\nSome of the modern electronic communication methods can be explained as follows<\/em><\/strong>
\n\u00a0Internet<\/strong> A computer network which covers a wide range or a computer network established interna- tionally. Here the information inserted from different places can be obtained using personal computers
\nElectronic mail<\/strong> The exchange of messages from a computer to a computer through the internet is called electronic mail. Notes and long documents too can be sent through electronic mail by typing the e-mail number of the receiver of the message using a modem or a terminal connected to a personal computer.<\/p>\n

\u00a0Intranet<\/strong> A creation of wide relationships inside a firm through Internet based on web technology and internet standards. Based on the internet this institutional network facilitates one to approach the data which are in the business institute.
\nVoice mail<\/strong> According to this work system, the message given by the sender verbally over the phone is reflected through networks and stores in a disk or records it in order to obtain same later.
\nFax machines<\/strong> This is a type of electronic equipment which can quickly send documents including letters and pictures through an ordinary telephone system. In the fax system, the fax machine which sends the message reflects photo copies of relevant documents through digital technology to the fax machine which receives it.
\nIntercom<\/strong> A personal telephone network prepared in the institution by using a telephone network in order to exchange information within the institution<\/p>\n

There are barriers such as the following to effective communication<\/p>\n

\u2022 Lack of knowledge of the use of new technological methods<\/p>\n

\u2022 External barriers involved in the use of communicating tools<\/p>\n

\u2022 Using out dated communicating methods<\/p>\n

\u2022 Barriers along the path of communication flow<\/p>\n

\u2022 Weakness of communication plans<\/p>\n

\u2022 Language problems, knowledge, attitudes etc<\/p>\n

. \u2022 Steps should be taken to overcome the barriers to communication<\/p>\n

\u2022 There are advantages and limitations in communication<\/p>\n

Written communication<\/strong> –<\/p>\n

Advantages<\/p>\n

\u2022 Ability to present information with greater details<\/p>\n

\u2022 Ability to prove that information was communicated and received<\/p>\n

\u2022 Ability to communicate data, notes, tables etc., easily<\/p>\n

Limitations<\/p>\n

\u2022 Problems in understanding information<\/p>\n

\u2022 Difficulty in communicating information when reading ability is weak<\/p>\n

\u2022 Information getting distorted when communicating<\/p>\n

Verbal communication <\/strong><\/p>\n

Advantages
\n\u2022 Ability to present a problem with more details after discussing it.
\n\u2022 Meeting both the sender and the receiver
\n\u2022 Ability to present information more quickly and confidentially.
\nLimitations
\n\u2022 Arising out of language problems
\n\u2022 Problems of exchanging information with parties who are verbally weak
\n\u2022 Inability to prove that information was communicated
\nCommunication with signals and symbols<\/strong><\/p>\n

Advantages.
\n\u2022 Ability to present information briefly and clearly.
\n\u2022 Higher level of accuracy of information.
\n\u2022 Ability to understand information easily.
\nLimitations.
\n\u2022 Problems in exchanging information with parties who have problems and weaknesses in eye
\nsight.
\n\u2022 Barriers involved in communicating information through distortion of signals and symbols.
\n\u2022 Difficulty in understanding certain signals and symbols.<\/p>\n","protected":false},"excerpt":{"rendered":"

Communication can be analyzed as sending information from one party to another party or\u00a0many parties, receiving information, understanding information and distributing them Communication is important for business activities in the following ways. Examples \u2022 To exchange ideas between relevant parties in business transactions \u2022 To maintain employer-employee relationship \u2022 To promote marketing activities \u2022 To […]<\/p>\n","protected":false},"author":842,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10,2397],"tags":[],"class_list":["post-5081","post","type-post","status-publish","format-standard","hentry","category-business-studies","category-unit-10-en-business-studies"],"acf":[],"yoast_head":"\nCommunication - Learning & Education Portal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/astan.lk\/al_virtualclassroom\/communication\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Communication - Learning & Education Portal\" \/>\n<meta property=\"og:description\" content=\"Communication can be analyzed as sending information from one party to another party or\u00a0many parties, receiving information, understanding information and distributing them Communication is important for business activities in the following ways. 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